FAQ

Frequently Asked Questions (FAQ)

1. How long does delivery take?

Delivery usually takes 7–15 business days, depending on your location. You will receive a tracking number once your order ships.

2. Do you offer free shipping?

Yes, we provide free standard shipping on all orders (or update if you charge).

3. Can I return a product?

Yes. You can request a return within 7 days of delivery if the item is unused and in original condition.

4. When will I get my refund?

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

5. What if I receive a damaged or wrong product?

Please contact us within 48 hours with photos, and we will send a replacement or issue a refund.

6. Do you ship internationally?

Yes, we ship worldwide. Delivery times may vary by country.

7. Can I change my shipping address after placing an order?

If your order hasn’t been shipped yet, contact us immediately at [your support email] to update the address.

8. How can I contact customer support?

You can reach us anytime at uttamroy179@gmail.com.